Salesforce Certified Administrator

The baseline credential for any Admin. Showcase your knowledge on Salesforce features and best practice configuration.

Exam Topics

The exam will test your knowledge on: Organizational Setup User Setup Security and Access: Salesforce sharing model, profiles and permission sets, Standard and Custom Objects: object architecture and relationship model, create/assign page layouts, record types, Sales and Marketing Applications: using opportunity tools, lead automation tools and campaign management, Service and Support Applications: case management and automation, Activity Management and Collaboration Data Management: importing, updating, transferring, and mass deleting data, Analytics—Reports and Dashboards Workflow/Process Automation (Workflow, Process Builder) Desktop and Mobile Administration AppExchange
Trailhead Exam Guide

ADMINS

Salesforce Path

Entry Level

Level of Experience

6-12 months

Recommended Experience

Frequently Asked Questions

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Which of the Seven Wonders of the world do you want to visit the most?
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What super power do you wish you had?
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If you could change careers right this second, what would you do?
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What makes you happiest?
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If you could visit one planet, which would it be?
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Which of the Seven Wonders of the world do you want to visit the most?
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